Mystery Patient Services
for Doctors
How can CPL help?
Our mystery patients will engage your front-line staff in every-day service situations. This will tell us exactly what happens to patients who contact you, how they feel about the service you offer and what improvements can be made.
CPL offer a range of mystery patient services, as detailed below. A package will be tailored to your practice and your exact needs, and the fees will vary accordingly with a full money back guarantee.
Our mystery patient services for doctors
- CQC - Ongoing Compliance Package
- Face to Face Mystery Patient Service
- Telephone Mystery Patient Service
- Patient Surveys
- Focus Groups
- Website Monitoring
- Staff Satisfaction Surveys
- Bespoke Training
Find out more
Whether you are a new or a well established practice, large or small - we are here to help you. Why not call us today on 0844 322 1202 to discuss the right option for your practice.
Receive 10 free tips for improved customer care - plus claim a free mystery patient phone call!
Just submit your email address below* and indicate the offers you would like to receive:
* Please note - we may contact you again in future with further tips or news about our services. If you do not wish to receive such emails just let us know.